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International Shipping | |
Do you ship to my country? | |
International Shipping Now Available! We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers. Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders. This process saves international customers up to 82% off typical international shipping rates. Step-By-Step Order Guide:
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you. Click Below to Get Started! |
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What are my payment choices? | |
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. | |
When will my order ship and what are my shipping charges? | |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you. | |
What is the return policy? | |
We cannot accept opened containers. We do not guarantee that the products we sell will work for you because we don't make them. If the product did not work for you, that is an issue with the manufacturer, however, customer satisfation is our priority, so we will try our best to work with you. You must contact us to get a return authorization number prior to retuning any unopened containers. You will be refunded for the items returned minus a 15% restocking fee. Any shipping paid will not be refunded. If your order is returned by a postal carrier because your package was undeliverable as addressed or refused, you will be refunded the cost of your order minus shipping and a 15% restocking fee. |